Privacy Policy

privacy policy

AJ Home Health Care LLC (“we,” “our,” or “us”) is committed to protecting the privacy, dignity, and rights of the individuals we serve. This Privacy Policy explains how we collect, use, store, and protect personal and health information in compliance with Minnesota Department of Human Services (DHS) requirements, including applicable 245D standards and HIPAA regulations.


1. Services Covered by This Policy

This Privacy Policy applies to all services provided by AJ Home Health Care LLC, including but not limited to:

  • Personal Care Assistance (PCA)
  • Homemaker and Companion Services
  • Individualized Home Support (IHS)
  • Assisted Living Support Services
  • Respite Care
  • Community-Based and In-Home Support Services

2. Information We Collect

We collect only information necessary to provide safe, effective, and person-centered services.

  • Individual (Client) Information: Full name, contact details, date of birth, emergency contacts, medical history, diagnoses, service plans, and insurance/waiver billing data.
  • Caregiver and Staff Information: Employment history, training records, background study status, and licensing documentation.
  • Website & Communication Data: Information submitted via contact forms and basic website analytics (IP addresses).

3. How We Use Information

We use collected information to:

  • Develop and monitor individual service plans.
  • Deliver services in accordance with DHS 245D requirements.
  • Coordinate care with families, case managers, and healthcare providers.
  • Maintain accurate billing records and comply with legal obligations.

4. Data Privacy & Individual Rights

AJ Home Health Care LLC respects the privacy rights of all individuals served. Under 245D and HIPAA, individuals have the right to:

  • Access their records and request corrections.
  • Be informed of how their information is used.
  • Withdraw consent for information sharing (where legally permitted).
  • File a complaint without fear of retaliation.

5. Sharing & Disclosure of Information

We do not sell personal information. Information is shared only:

  • With DHS, lead agencies, or county case managers.
  • With healthcare providers involved in the individual’s care.
  • With insurers for billing purposes.
  • When required by law or to prevent serious harm.

6. HIPAA Compliance

AJ Home Health Care LLC complies with the Health Insurance Portability and Accountability Act (HIPAA). Protected Health Information (PHI) is safeguarded through administrative, technical, and physical protections, ensuring that only authorized personnel have access.

7. Information Security & Record Retention

We protect data through:

  • Secure, password-protected electronic systems.
  • Locked physical storage for paper records.
  • Regular staff training on confidentiality.
  • Adherence to DHS-required record retention schedules.

8. Incident Reporting & Data Breach

Any suspected or confirmed breach of private data is investigated immediately, reported according to DHS and HIPAA requirements, and documented to prevent future occurrences.

9. Children & Vulnerable Adults

We follow all Minnesota Maltreatment of Vulnerable Adults Act requirements, including mandatory reporting and the protection of the rights of those we serve.

10. Contact Us & Policy Updates

We may update this policy to reflect changes in regulations. For questions regarding this policy or your data, please contact:

AJ Home Health Care LLC [

778 Berry Street, St. Paul, MN 55114

612-205-1987

 

about us

About US

Driven by Compassion, Defined by Care

More than just a healthcare provider—we are a dedicated partner in your family’s well-being.

AJ Home HealthCare was founded on a simple belief: everyone deserves to age with dignity in the place they love most. We combine professional clinical expertise with a deeply personal touch, ensuring that our clients receive the respect, safety, and specialized support they need to thrive at home.

Our Mission

To provide compassionate, person-centered home care that empowers independence and honors the dignity of every individual we serve.

Our Vision

To be the most trusted provider of home health services, recognized for our commitment to safety, cultural respect, and excellence in care.

Our Goals

Driven by Purpose, Defined by Care

Our goals are centered around the health, happiness, and independence of every individual we serve.

Promote Independence

To empower our clients to live safely and comfortably in their own homes by providing the exact level of support they need to thrive..

Personalized Care Plans

To recognize that every individual is unique by crafting customized care solutions that adapt to your specific lifestyle, preferences, and goals.

Cultural Connection

To bridge the gap in healthcare by providing linguistically and culturally sensitive care that honors our community's traditions.

Family Peace of Mind

To be a trusted partner for families, providing 24/7 support and communication so they can rest easy knowing their loved ones are safe.

Our Specialized Services

We provide the support you need to maintain independence and recover with dignity where you feel most safe.

PCA (Personal Care Assistance)

Dignified assistance with daily living, including bathing, dressing, and mobility. We ensure you feel comfortable and respected in your own home.

CFSS (Community First Services)

Supporting independence through person-centered care. We help you stay active, social, and connected to the things that matter in your community.

Homemaking Services

A clean home is a happy home. Our team handles light housekeeping, laundry, and meal prep so you can focus on your health and family.

Respite Care

Professional relief for family caregivers. We provide high-quality care for your loved ones, giving you the time you need to rest and recharge.

Night Supervision

Safe and alert overnight support. Our caregivers remain awake to monitor safety and assist with nighttime needs for total peace of mind.

Individualized Home Supports

Tailored coaching and support aimed at building skills and independence. We work with you to meet your specific health and lifestyle goals.